Data Deletion Instructions

How to request deletion

1. Email contact@adrouteai.com with the subject line “Delete my data”.
2. Include the email address associated with your AdRoute account and specify the scope of the request (full account deletion or specific drafts). AdRoute does not currently provide an in-product full account deletion control.
3. We may ask for verification to confirm your identity before processing.

What will be deleted

Full account deletion is a manual process. After verifying your request, we will delete your AdRoute authentication account, stored ad drafts, and saved Meta connection, including its access token. Generated images saved within a draft are deleted with that draft; AdRoute does not maintain a separate generated-asset store. We will confirm the scope completed by email.

Timeframe

After verification, we will confirm by email the expected timing for your request and notify you when it is complete.

Meta permissions

Disconnecting Meta in AdRoute deletes the saved Meta connection and access token but does not delete your AdRoute account or drafts. You may separately revoke AdRoute's permissions in your Facebook settings. Disconnecting or revoking permissions does not delete campaigns, ad sets, creatives, or ads already created in Meta.